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Keynote Sessions

The State of Subscriptions in 2025: Trends, Disruption & What’s Next

• Overview: Get a high-level look at the forces reshaping the subscription economy—from shifting consumer expectations to consolidation, compliance, and emerging revenue models.
• Track: Strategy
• Tags: Market Trends, Industry Disruption, Bundling, Regulatory Shifts, Subscriber Behavior
  
  

Launching a Global Subscription Business: Lessons from Reuters

• Overview: Discover how a global brand built a modern subscription business and the leadership, data, and cross-functional strategies it took to make it work.
• Track: Leadership
• Tags: Global Expansion, Launch Strategy, Cross-Functional Execution, Enterprise Subscriptions
  
  

From Volume to Value: How High-Growth Brands Win the Retention Game

• Overview: Learn how top subscription brands are maximizing customer lifetime value with smarter segmentation, pricing, and experience strategies that turn subscribers into super fans.
• Track: Growth & Monetization
• Tags: Retention, Customer Segmentation, LTV, Subscription Optimization
  
  

Tech Nightmares & Subscription Success: Lessons from the Trenches

• Overview: Hear real stories of technology missteps and recoveries—and gain practical insights to avoid implementation pitfalls and build a more resilient subscription infrastructure.
• Track: Technology & Innovation
• Tags: Implementation Risk, Vendor Management, Infrastructure, Recovery Strategy
  
  

Unlocking Subscription Growth with a Data-Driven Strategy

• Overview: Explore the key levers of subscription performance—acquisition, conversion, churn, and monetization—through a powerful analytics framework you can apply immediately.
• Track: Metrics & Measurement
• Tags: Analytics, Subscription Proficiency Index, CAC, Churn, Revenue Optimization
  
  

Leading Through Change:
Building Resilient, Growth-Ready Subscription Businesses

• Overview: Walk away with leadership lessons and team strategies for navigating uncertainty, driving innovation, and scaling sustainably in today’s evolving subscription landscape.
• Track: Leadership
• Tags: Organizational Alignment, Change Management, Executive Leadership, Culture, Growth Readiness
  

Pre-Conference Workshops

These optional, in-depth, hands-on workshops are designed to give you practical frameworks, actionable strategies, and expert-level insights that you can immediately apply.

Breaking Through Growth Plateaus:
Targeting Retention-Prone Subscribers for Higher LTV and Scalable Growth

• Overview: Identify and target your most retention-prone customers to unlock sustainable, high-margin growth—and finally, break through stagnant subscriber numbers.
• Track: Growth & Monetization
• Tags: Retention, Segmentation, Churn Reduction, LTV, Audience Targeting
  
  

Compliance:
Legal Insights for Subscription Models

• Overview: Get up to speed on click-to-cancel rules, dark patterns, and state-level auto-renewal laws—and walk away with a legal playbook that supports growth without risking regulatory action.
• Track: Compliance
• Tags: FTC Rules, Click-to-Cancel, Auto-Renewal, Risk Management, Legal Best Practices
  
  

Mastering Subscription Product Launches:
A High-Retention, High-Revenue Playbook

• Overview: Learn how to launch or relaunch subscription offerings that stick—balancing acquisition goals, price sensitivity, and onboarding to create products built for retention from day one.
• Track: Product Strategy
• Tags: Go-to-Market, Launch Strategy, Retention Design, Revenue Optimization
  

🔁 Growth & Monetization Sessions

Designing Subscription Models That ConvertDesigning Subscription Models

• Overview: Learn how leading brands design acquisition and conversion experiences that move users from free to paid—without sacrificing retention.
• Track: Growth & Monetization
• Tags: Freemium, Conversion Optimization, Subscriber Experience
  
  

Tiered Pricing that Works: A Case Study in Revenue Expansion

• Overview: Discover how a tiered pricing strategy boosted revenue while improving customer satisfaction and lifetime value.
• Track: Growth & Monetization
• Tags: Pricing, Revenue Optimization, Monetization
  
  

The Power of Bundling: Packaging Strategies that Drive ROI

• Overview: Explore effective bundling models that increase perceived value and average revenue per user.
• Track: Growth & Monetization
• Tags: Bundling, Value Proposition, Packaging
  
  

Cross-Selling that Works: Proven Playbooks from Subscription Leaders

• Overview: Hear how top subscription brands identify the right cross-sell moments and products to grow customer value.
• Track: Growth & Monetization
• Tags: LTV, Expansion Revenue, Customer Journey
  
  

Exploring New Revenue Streams in Subscription Models

• Overview: Tap into innovative strategies for diversifying subscription revenue through complementary offerings and business model shifts.
• Track: Growth & Monetization
• Tags: Innovation, Product Strategy, Revenue Diversification
  
  

Monetizing the Mid-Funnel: Smarter Cross-Sells for Smarter Growth

• Overview: Rethink how you approach mid-funnel engagement to increase conversions and build long-term value.
• Track: Growth & Monetization
• Tags: Personalization, Journey Mapping, Monetization
  

💳 Revenue Operations

Optimizing Payment Success: Reduce Declines & Maximize Authorizations

• Overview: Learn how to improve payment success rates and reduce passive churn through smart retry logic, messaging, and network tactics.
• Track: Revenue Operations
• Tags: Payments, Authorization Rates, Revenue Recovery
  
  

Fraud in the Subscription Economy: What’s New, What’s Next

• Overview: Get up to speed on the latest fraud trends and tools—and how to protect recurring revenue while maintaining a smooth user experience.
• Track: Revenue Operations
• Tags: Fraud, Risk Management, Chargebacks
  
  

Global Payments Made Simple: Scaling Across Borders

• Overview: Explore how to localize payments for international markets and reduce friction in multi-currency subscription billing.
• Track: Revenue Operations
• Tags: International Payments, Localization, Multi-Currency
  
  

Building a Scalable, Flexible Payment Stack

• Overview: Discover how leading teams design modular payment stacks that support growth, flexibility, and operational efficiency.
• Track: Revenue Operations
• Tags: Payment Infrastructure, Vendor Management, Tech Stack
  
  

Payment Orchestration: Pros, Cons & When to Invest

• Overview: Evaluate the benefits and tradeoffs of orchestration layers—and know when they’re worth it for high-volume subscription businesses.
• Track: Revenue Operations
• Tags: Platform Strategy, Cost Management, Resilience
  
  

Payment Brand & Network Updates Every Subscription Business Should Know

• Overview: Get the latest on card network rule changes and how they’ll affect your recurring billing, compliance, and optimization strategies.
• Track: Revenue Operations
• Tags: Card Networks, Compliance, Billing Trends
  

🧠 Engagement & Retention

Designing the First 30 Days: Onboarding That Prevents Churn

• Overview: Build onboarding flows that drive activation, reduce early churn, and set the foundation for long-term subscriber value.
• Track: Engagement & Retention
• Tags: Onboarding, Churn Prevention, Activation
  
  

Gamification & Rewards: Turning Utility into Habit

• Overview: Learn how companies use habit loops, rewards, and behavioral triggers to build stickier subscription experiences.
• Track: Engagement & Retention
• Tags: Loyalty, Engagement, Habit Formation
  
  

AI-Powered Personalization at Scale

• Overview: Explore how AI is being used to tailor offers, content, and experiences that keep subscribers engaged and reduce churn.
• Track: Engagement & Retention
• Tags: AI, Personalization, CX
  
  

Mapping the Customer Journey for Engagement & Retention

• Overview: Gain a step-by-step framework for identifying journey gaps and building a subscriber lifecycle that converts and retains.
• Track: Engagement & Retention
• Tags: UX, Lifecycle Management, Optimization
  
  

Reducing Churn with Behavioral Signals

• Overview: Learn how to spot early churn signals and implement interventions that increase retention without sacrificing experience.
• Track: Engagement & Retention
• Tags: Churn Signals, Predictive Analytics, Intervention
  
  

Future of Loyalty: What Really Keeps Subscribers Around

• Overview: Discover the emotional and functional drivers behind long-term loyalty—and how to adapt your retention strategy accordingly.
• Track: Engagement & Retention
• Tags: Loyalty Programs, Customer Retention, Emotional Loyalty
  
  

⚖️ Compliance

Staying Compliant and Competitive:
Navigating Legal Risks in 2025

• Overview: Learn how legal and product teams at subscription companies are adapting to new rules around cancellations, disclosures, and more.
• Track: Compliance
• Tags: Click-to-Cancel, Class Actions, FTC. State Regulation
  
  

📈 Metrics & Measurement

Mastering LTV & CAC: Data-Driven Growth Fundamentals

• Overview: Understand the economics behind subscription growth and how to align acquisition costs and retention strategies with profitable scaling.
• Track: Metrics & Measurement
• Tags: Unit Economics, Growth Metrics, Forecasting
  
  

The KPI Dashboard for Subscription Executives

• Overview: Discover the key metrics leaders use to drive decision-making, align teams, and stay ahead of performance trends.
• Track: Metrics & Measurement
• Tags: KPI Frameworks, Reporting, Executive Strategy
  
  

Real-Time Analytics in Action: Revenue Impact from Better Dashboards

• Overview: Learn how real-time analytics are being used to spot trends, fix drop-offs, and make smarter subscription decisions.
• Track: Metrics & Measurement
• Tags: Dashboards, Analytics, Revenue Growth
  
  

Early Churn Detection with Predictive Analytics

• Overview: See how predictive models can detect churn risk before it happens and trigger smarter retention workflows.
• Track: Metrics & Measurement
• Tags: Churn Risk, AI Signals, Behavior Modeling
  
  

Using Data to Guide Pricing & Product Decisions

• Overview: Explore how high-performing teams use data to iterate faster and drive growth across products and pricing.
• Track: Metrics & Measurement
• Tags: Data Strategy, Product Optimization, Pricing
  

📚 Industry Challenges

Media Subscriptions Evolved

• Overview: Hear how leading media companies are navigating retention, engagement, and pricing in a saturated news environment.
• Track: Industry Challenges
• Tags: Publishing, Digital Media, Case Study
  
  

Scaling SaaS Subscriptions Across Regions & Revenue Models

• Overview: Learn how SaaS leaders are managing complex pricing, localization, and scaling in hybrid B2B/B2C environments.
• Track: Industry Challenges
• Tags: SaaS, Expansion, Monetization
  
  

Subscription Boxes in 2025: What’s Working, What’s Not

• Overview: Explore new benchmarks and battle-tested tactics for running successful DTC subscription box businesses.
• Track: Industry Challenges
• Tags: DTC, Logistics, Customer Experience
  
  

The Streaming Strategy Playbook: Retention, Tiers & Bundles

• Overview: Dive into retention and monetization strategies streaming services are using to combat churn and saturation.
• Track: Industry Challenges
• Tags: Streaming, Retention, Pricing
  
  

Content Bundles vs. Premium Tiers: What’s the Right Balance?

• Overview: Unpack the tradeoffs between bundling and tiering—and how brands are structuring offers for scale and satisfaction.
• Track: Industry Challenges
• Tags: Value Strategy, Content Economics, Subscriber Choice
  
  

Building Retention Engines in E-Commerce Subscriptions

• Overview: See how top DTC brands are developing full-funnel strategies that maximize retention and LTV.
• Track: Industry Challenges
• Tags: E-commerce, Retention, Lifecycle Value