Subscription Show is the operator-first conference for leaders running subscription businesses at scale. It focuses on the work that drives renewal: retention systems, payment performance, pricing and packaging decisions, customer experience, and trust operations.
In 2026, that also means understanding where AI is improving execution, where it is changing team workflows, and where it introduces new operational and governance risks.
Expect practical sessions, real case studies, and working conversations you can apply immediately. You’ll leave with clearer priorities, stronger cross-functional alignment, and next steps you can execute.
We design Subscription Show so you can do more than take notes:
Keynote speakers shaping the next era of subscription operations.
Kathy Sexton
Subscription Insider
Marc Roth
Cobalt LLC (Former FTC Atty.)
Robert Skrob
Author, Be Unleavable
Retention, Renewal, and Member Value
Build the systems that drive renewal: activation, value usage, lifecycle programs, save-and-pause flows, winback, and CX operations. Explore how AI is changing churn prediction, personalization, subscriber support, and the speed of lifecycle execution.
Payments, Revenue Protection, and Trust Operations
Protect revenue at scale: improve approval rates, reduce involuntary churn, and align refunds, disputes, fraud controls, and cancellation records that hold up. Learn where AI can improve decision-making, support workflows, and risk operations, and where governance matters most.
Monetization, Packaging, and Partnerships
Make the next era of offers work at scale: pricing and packaging decisions, bundles and partner distribution, and the operating rules that keep the customer experience clear and revenue predictable. We’ll also explore how AI is affecting experimentation, offer design, merchandising, and personalized paths to value.
Join senior subscription operators for three days of practical strategy, working sessions, and candid conversations about what to automate, what to govern, and what to do next.
Subscription Show is built for executives who want fewer random conversations and more useful ones. We structure the schedule so you can meet the right people, compare notes on real operating decisions, and leave with next steps you can actually use.
Subscription Show is brought to you by Subscription Insider ®.
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